Technical support
We are there when you need us
No matter the day or the hour, our technical support is available to provide expert advice or help you with any issues that may arise - whether hardware or software-related.
Technical support
No matter the day or the hour, our technical support is available to provide expert advice or help you with any issues that may arise - whether hardware or software-related.
Whether you are in Malta, Malaysia, or the Maldives, you have access to technical support from us any time of the day or week. This support is not limited to when you have a breakdown of equipment. It also extends to technical advice that can help you reach new heights of efficiency and/or safety.
Our global presence enables us to respond to your needs no matter where you are located. We are locally present in 19 countries, which allows us to cover all regions of the world where our customers are. We have a global customer support network that constantly works to create value for our customers and ensure that we can help them when they need it.
Did you recently get a new set of equipment from us and are wondering how to get the best out of it? Do you have a question about a specific machine, such as how to best operate it or maintain it? Then our specialists are here for you.
We stand by our value of "Share knowledge - make others good", and we are happy to share our decades-long experience with the equipment and the respective industries we work in. There is no question too small, so do not hesitate getting in touch with us if you are unsure or curious about anything.
Individuals work passionately with responsible energy solutions for people and planet.
Unpredicted technical issues can arise even when you are careful, and they can seriously hamper your production if left unaddressed too long. We want you to get back up and running as soon as possible, so our technical experts and product specialists are ready to respond to your needs. We can either advise you remotely or, if necessary, send technicians to your location. The first step is that you get in touch with us.
We are always there when our customers need us.
We have developed and implemented a comprehensive and flexible support program that adjusts to our customers’ individual requirements.
Please use this form to get in touch with us for general enquiries.
Cape Town, South Africa
Meet us at booth no. 27 + 29 and 31 – we look forward to seeing you! Participating at this venue: MAKEEN Energy
São Paulo, Brasil
Meet us at booth no. 16 + 17 and 18 – we look forward to seeing you! Participating at this venue: MAKEEN Energy
With more than 80 years of experience in handling gas, we're the world's number one destination for LPG cylinder filling. We're also the perfect partner for many cryogenic projects, including liquefaction and bunkering of natural- and biogas.
Liquefied natural gas (LNG) and liquefied biogas (LBG) are both fuels that can greatly benefit the shipping and transport sectors' climate ambitions. We develop low-emission technology for liquefaction, bunkering, and refuelling of LNG and LBG.
Our product range contains a wide variety of gas equipment for LPG, NH3, LNG and other cryogenic gasses. Whatever your scope or requirement, we can help you reach your goals and ensure the success of your business.
With the urgent demand for environmentally friendly behavior and sustainable transformation, our EnviroTech department plays a crucial role in our responsibility agenda. Our solutions are the bridge to realising circular economies.